Fast, Secure & Exciting Delivery — The Gallery Gems Shipping Experience
At Gallery Gems, every order is the start of a story. Whether you’re customizing a one-of-a-kind masterpiece or selecting a ready-to-ship favorite, we treat your jewelry with the care and precision it deserves — from the moment you click “order” to the moment it’s in your hands.
Made to Order, Treated Like Treasure
Even when we have items in stock, every piece is treated as made to order — because that’s how we ensure your jewelry is flawless, fresh, and never mishandled from sitting in storage.
Our stock model runs in specialized production batches, meaning:
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Some designs and sizes may be available for immediate shipment
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Other options (like half sizes or metal changes) may require short production time
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Every item is still crafted with the same elite attention to detail
That’s why all products are treated as “custom” — not because they’re complicated, but because gemstones are rare, natural, and not every size or style is instantly available. Availability can fluctuate based on sourcing, demand, and the uniqueness of each stone. We craft each piece fresh to ensure you receive something truly special, never mass-produced.
⏱️ Production & Shipping Timelines
Other fine jewelers may take months or even longer to size, customize, or deliver your order. At Gallery Gems, our goal is to dramatically shorten your wait without ever cutting corners.
| Order Type | Estimated Production Time | Shipping Time (USA) | Shipping Time (International) |
|---|---|---|---|
| In-Stock Items | 24–48 hours | 2–4 business days | 5–10 business days |
| Sizing / Metal Change | 7–14 days (up to 30 max) | 2–4 business days | 5–10 business days |
| Fully Custom / Made-to-Order Pieces | 14–30 days | 2–4 business days | 5–10 business days |
⏳ Want to see what goes into your piece?
Visit our (Manufacturing Process) page for a behind-the-scenes look at how your jewelry comes to life.
Free Worldwide Shipping with Full Tracking
We proudly ship globally — always free, always fully tracked.
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Secure, Elegant Packaging
Every shipment includes a premium gift box, discreet outer packaging, and a polishing cloth to keep your jewelry radiant. -
Tracking Updates in Real Time
You’ll receive a tracking number via email the moment your item ships — giving you full visibility and peace of mind. -
Trusted Global Carriers
We partner with reliable third-party shipping services like FedEx, DHL, UPS, and USPS to deliver your jewelry safely worldwide.
⚠️ Delivery Disclaimer — Third-Party Carriers
Once your order leaves our hands, it’s in the care of the shipping company. While we work at lightning speed to complete and send your piece, Gallery Gems is not responsible for shipping delays caused by third-party couriers.
We promise:
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Clear timelines for crafting your jewelry
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Secure packaging
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Prompt dispatch as soon as production is complete
But delivery speed from there may vary depending on location, weather, customs, and the carrier's service.
Meticulous Final Inspection
Before it ships, your piece undergoes a comprehensive quality check by our master craftsmen and gemologists. Every facet, prong, and polish is inspected to ensure it meets our highest standards — and your expectations.
✨ Anticipation, Built In
We know — the wait is the hardest part. But you're not waiting for just anything… you're waiting for a future heirloom made just for you.
From the first sketch to the final polish, every moment of creation builds toward something unforgettable. That anticipation? That’s part of the magic. And because our timelines are lightning-fast compared to traditional jewelers (who often require 8–12 weeks or longer), you’ll be unboxing your dream piece before you know it.
✅ What You Can Count On
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Free Global Shipping
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Secure & Discreet Packaging
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Fast Production Turnaround
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Premium Gift Box & Polishing Cloth
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180-Day Hassle-Free Returns
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Real Human Support, Always
We work at a pace that’s faster than most traditional jewelers, ensuring you receive a quality product, crafted with care, and delivered with excitement. Your satisfaction is our priority, and we can't wait to share your perfect piece with you.