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Shipping Policy

Shipping & Delivery

At Gallery Gems, we provide free standard shipping on all orders within the United States.


⏱️ Order Processing & Delivery Times

Each order includes two stages:

Production Time (preparing your jewelry)
Shipping Time (delivery to your address)

Order Type Production Time Shipping Time (USA) Total Delivery
In-Stock Items 1–2 business days 2–5 business days 3–7 business days
Sizing / Adjustments 7–14 business days 2–5 business days 9–19 business days
Made-to-Order 14–30 business days 2–5 business days 16–35 business days

Shipping Details

  • Cost: Standard shipping is free on all U.S. orders

  • Carriers: USPS, UPS, FedEx, and DHL

  • Tracking: Tracking is provided once your order ships


Expedited Options

Faster production and shipping options are available at checkout for an additional cost.
Standard shipping remains free on all orders.


Delivery Notes

Delivery times may vary slightly due to weather, carrier delays, or peak shipping periods.


Customer Support

Email: help@gallerygemsshop.com
Phone: +1 (323) 266-9493

Support Hours:
Monday – Sunday, 10:00 AM – 8:00 PM (EST)